BB88 Privacy Policy — How We Collect, Use, and Protect Your Personal Data

1 About This Policy

This Privacy Policy describes how BB88 handles the personal information of adult members who register and use the platform at bb88.dev. It applies to all data collected through the website, account registration process, and any interactions you have with BB88 as a registered member.

BB88 is an online entertainment platform for adults aged 18 and over, serving users in Bangladesh. When you create an account, use the platform's features, or contact support, you provide us with personal information. This policy explains what we do with that information and what choices you have.

This policy should be read alongside the Terms and Conditions, which govern your use of the platform more broadly. By registering an account on BB88, you confirm that you have read and understood this Privacy Policy.

If you have questions about how your data is handled that are not answered here, you can contact the BB88 support team using the details in the Contact section at the bottom of this page.

2 Data We Collect

BB88 collects personal data in several ways: directly from you when you register or use the platform, automatically through your use of the website, and in some cases from third-party verification services used to confirm your identity and age.

BB88 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information, except where age or identity verification specifically requires it and only to the extent necessary for that purpose.

3 How We Use Your Data

BB88 uses the personal data we collect for the following purposes:

• Account management: To create, maintain, and manage your BB88 account, including processing your registration and verifying your identity and age.
• Platform operation: To provide access to the platform's features, including the game lobby, sports betting, slots, and VIP Club sections.
• Transaction processing: To process deposits and withdrawals, maintain transaction records, and investigate any financial discrepancies or disputes.
• Age and identity verification: To confirm that all registered members are adults aged 18 or over, in compliance with our adults-only policy.
• Security and fraud prevention: To detect, investigate, and prevent fraudulent activity, unauthorised account access, and other security threats.
• Responsible gaming: To monitor account activity for signs of problematic use and to apply account limits or restrictions where requested or required.
• Customer support: To respond to your enquiries, resolve account issues, and communicate with you about your account.
• Legal compliance: To meet obligations under applicable law, including record-keeping and responding to lawful requests from authorities.
• Platform improvement: To analyse usage patterns in aggregate form to understand how the platform is used and to improve its features and performance.

BB88 does not use your personal data for automated decision-making that produces legal or similarly significant effects on you without human review.

4 Legal Basis for Processing

BB88 processes your personal data on the following legal bases, depending on the purpose of the processing:

• Contract performance: Processing that is necessary to provide the services you have registered for, including account management and transaction processing.
• Legal obligation: Processing required to comply with applicable laws, including age verification, anti-fraud measures, and financial record-keeping requirements.
• Legitimate interests: Processing for purposes such as platform security, fraud prevention, and improving the platform's features, where those interests are not overridden by your rights and interests.
• Consent: Where BB88 relies on your consent for a specific processing activity, such as optional communications, you have the right to withdraw that consent at any time by contacting support or updating your account preferences.

5 Data Sharing

BB88 does not sell your personal data to third parties. We do not share your information with advertisers or marketing companies. Your data may be shared in the following limited circumstances:

• Payment processors: When you make a deposit or withdrawal, your transaction details are shared with the relevant payment service provider to process the transaction. These providers operate under their own privacy policies and are bound by data protection obligations.
• Identity verification services: Where age or identity verification is required, your verification data may be shared with a third-party verification provider for the sole purpose of confirming your identity and age.
• Technology service providers: BB88 uses third-party providers for services such as hosting, platform infrastructure, and security monitoring. These providers access personal data only to the extent necessary to perform their services and are contractually bound to handle it securely.
• Legal and regulatory authorities: BB88 may disclose personal data to law enforcement, regulatory bodies, or other authorities where required to do so by applicable law, or where necessary to protect the rights, property, or safety of BB88, its members, or others.

Any third party that receives personal data from BB88 is required to handle it in accordance with applicable data protection standards. BB88 does not permit third-party service providers to use your data for their own purposes beyond the specific service they are providing.

6 Cookies and Tracking

BB88 uses cookies and similar tracking technologies on the platform to support its operation, maintain your session, and understand how the platform is used. Cookies are small text files stored on your device when you visit the website.

The types of cookies BB88 uses include:

• Essential cookies: These are necessary for the platform to function. They enable core features such as account login, session management, and security. The platform cannot operate correctly without these cookies.
• Functional cookies: These remember your preferences and settings to improve your experience on the platform, such as language preferences or display settings.
• Analytics cookies: These collect information about how members use the platform — such as which pages are visited most frequently — in aggregated, anonymised form. This data is used to improve the platform's performance and usability.

BB88 does not use cookies to serve third-party advertising or to track your activity across other websites. You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the platform and your ability to access your account.

By continuing to use the BB88 platform after being informed of cookie use, you consent to the use of cookies as described in this section.

7 Data Security

BB88 takes the security of your personal data seriously. We implement technical and organisational measures designed to protect your information against unauthorised access, loss, alteration, or disclosure.

Security measures in place at BB88 include:

• Encrypted data transmission using industry-standard protocols for all account and transaction activity.
• Access controls that restrict internal access to personal data to staff who need it to perform their role.
• Regular security reviews of platform infrastructure and data handling processes.
• Secure storage of account credentials — passwords are stored in hashed form and are not accessible in plain text by BB88 staff.

While BB88 takes reasonable steps to protect your data, no online platform can guarantee absolute security. You also have a role to play in keeping your account secure. You should use a strong, unique password for your BB88 account, not share your login credentials with anyone, and contact support immediately if you suspect unauthorised access to your account.

In the event of a data breach that is likely to result in a risk to your rights and freedoms, BB88 will take appropriate steps to notify affected members and relevant authorities in accordance with applicable law.

8 Data Retention

BB88 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The specific retention period depends on the type of data and the purpose for which it is held.

• Account data: Retained for the duration of your active account and for a defined period after account closure, to allow for the resolution of any outstanding matters and to meet legal record-keeping obligations.
• Transaction records: Financial transaction records are retained for the period required by applicable financial regulations, which may extend beyond the closure of your account.
• Verification records: Age and identity verification records are retained for the period required to demonstrate compliance with age verification obligations.
• Support communications: Records of support interactions are retained for a reasonable period to allow for follow-up and to maintain a history of account-related communications.
• Usage and technical data: Aggregated and anonymised usage data may be retained indefinitely for platform improvement purposes, as it no longer identifies individual members.

When personal data is no longer required and there is no legal obligation to retain it, BB88 will delete or anonymise it in a secure manner. If you close your BB88 account, your personal data will be handled in accordance with the retention periods described above and will not be retained beyond what is legally required.

9 Your Rights

As a registered adult member of BB88, you have rights over your personal data. BB88 is committed to respecting those rights and will respond to valid requests in a timely manner. Your rights include:

• Right of access: You have the right to request a copy of the personal data BB88 holds about you.
• Right to rectification: If any personal data BB88 holds about you is inaccurate or incomplete, you have the right to request that it be corrected.
• Right to erasure: In certain circumstances, you have the right to request that BB88 delete your personal data. This right is subject to legal retention obligations that may require BB88 to retain certain data even after a deletion request.
• Right to restriction: You have the right to request that BB88 restrict the processing of your personal data in certain circumstances, for example while a dispute about its accuracy is being resolved.
• Right to data portability: Where processing is based on your consent or on a contract, you have the right to receive your personal data in a structured, commonly used format.
• Right to object: You have the right to object to processing based on legitimate interests, including profiling for that purpose.
• Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

BB88 will not charge a fee for handling data rights requests in ordinary circumstances. If a request is manifestly unfounded or excessive, BB88 reserves the right to charge a reasonable fee or decline to act on the request, with an explanation provided.

10 Minors and Age Policy

Age verification is a core part of the BB88 registration and account management process. BB88 takes its adults-only policy seriously and applies it consistently to all members. If BB88 becomes aware that personal data has been collected from a person under 18, that data will be deleted and the associated account will be closed immediately.

If you are a parent or guardian and believe that a person under 18 has registered an account on BB88 or accessed the platform through your device, please contact support immediately using the details in the Contact section. BB88 will investigate and take appropriate action without delay.

Responsible gaming is also a key part of how BB88 operates. Adult members are encouraged to use the account tools available — including deposit limits and session reminders — and to visit the Responsible Gaming page for guidance on managing their activity on the platform.

11 Policy Changes

BB88 may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or data handling practices. When changes are made, the revised policy will be published on this page with an updated date shown at the top of the document.

For changes that materially affect how your personal data is used, BB88 will make reasonable efforts to notify registered adult members via the email address associated with their account. However, it remains your responsibility to review this policy periodically to stay informed of how your data is handled.

Continued use of the BB88 platform after an updated Privacy Policy has been published constitutes acceptance of the revised terms. If you do not agree with any changes to this policy, you should stop using the platform and contact support to close your account and request deletion of your data where applicable.

12 Contact

If you have questions about this Privacy Policy, wish to exercise your data rights, or need to report a privacy concern, you can reach the BB88 support team by email. Please include your registered username in any correspondence so we can locate your account and assist you efficiently.